Al's Trailer Sales Customers
We love hearing about your RV travels and adventures, and about your experience at Al's Trailer Sales. Click Here to tell us about your adventures and experiences.
I just wanted to say thank you for how you and your staff took care of our trailer issue yesterday. Richard was amazing how thorough and efficient he was, (we'll test the work this weekend), Adam was extremely helpful and knowledgeable and like always it was nice visiting with you. On our drive home, I kept telling Kim how glad I was that we made the effort to bring the trailer down to get repaired. Thanks again, you have our VOTE!
Bill and Kim - Bill from Rhododendron, OR
We spend our winters in a very large RV park in Casa Grande, Arizona. We knew from the time we decided to upgrade that we wanted an Open Range 349RLS. This was our second RV purchase through Al's Trailer Sales. Al's didn't have a 349 RLS in stock but Clyde helped us through the ordering process and in less than six weeks our 5th wheel was delivered just as ordered. Thank You Clyde for your help. Great service! Great price!
- Karen from Tillamook, OR
About 5 weeks ago I posted an item about an aluminum rim on my Montana 5th wheel that was leaking air. I contacted Rick at Al's service department and asked for assistance getting a warranty replacement from the wheel manufacturer. Please note that at the time I contacted Rick, my Montana was 6 months out of warranty. Nevertheless, Rick and the team at Al's Trailer Sales took ownership of t his problem and today I am pleased to report that I have the warranty replacement wheel. The team at Al's could have sent me away to solve this problem on my own but they did not. I can't say enough good things about the whole team and in particular, Rick and the other techs in the service shop. They have always been very helpful and have gone the "extra mile" to be sure that things were right. Al's can be trusted to help you achieve your RV dreams. - Rod from Albany, OR
I would like to thank you and your employees for the camper and all the effort they put into helping me get the camper ready for transport. No one balked at my requests for help and without that we would have been delayed much longer than we were. Please thank all your employees for their cooperation. I have recommended you as a possible RV source to several neighbours who were asking about the buying and importing of RV's to Canada. Thanks again,
We had been looking for a quality used unit at a reasonable price and scanning the internet led us to Al's. We put a deposit down and traveled from Montana to Oregon to look at the unit. In hopes that it would be what we wanted we asked Al's to prep it for camping. We arrived, toured the unit and bought it on the spot! They set up my truck with a hitch, braking control and we were on our way for 10 days of camping in a perfectly performing unit. If you are looking for a low pressure, high service dealership, this is the place.
~ Robert and Diane Byers - Robert from Polson, MT
We first started talking about hitting the open road about a year or so ago, but knew nothing about RVs, Fifth Wheels or anything else related to the dream we had. So we did our research and asked lots of questions then looked throughout the state of Oregon until things felt right. And immediately upon walking into the office at Al's Trailers, things just felt right. Tim Tornow, instantly put us at ease, informed us of every detail of the Montana 3400 (the fifth wheel we would eventually buy), and took the time and consideration to understand us not only as customers but as fellow enthusiasts. He understood our budget constraints and ultimate desires and really took the time to make things right from the very beginning and his support has never stopped from there. This is the way to do business and we couldn't give him or his staff there at Al's a higher recommendation. We feel we have a new friend there and will undoubtedly share our adventures for years to come. Thanks Tim & Amp everyone at Al's for helping to make these adventures come true. - Sott from Salem, OR